Legal notice
This Legal Notice applies to the website operated under the trading name cheerprom.shop.
Website:
cheerprom.shop
Customer service and electronic contact:
This notice should be read together with our:
- Terms of Service;
- Privacy Policy;
- Return and Refund Policy;
- Shipping Policy; and
- Other notices published through cheerprom.shop.
Website Operator
cheerprom.shop is the trading name used in connection with this online retail website.
For customer-service enquiries, complaints, order enquiries and electronic legal correspondence relating to the website, contact:
Email: info@cheerprom.shop
As noted above, UK distance-selling guidance requires a trader to make its business name, contact details and physical business address available before an order is placed. Because no geographical business address or registered-company information was supplied for this drafting request, no fictitious address, company number or VAT number has been inserted into this notice.
Purpose of the Website
cheerprom.shop operates as an ecommerce website allowing customers to:
- Browse products;
- Review product information;
- Select available options;
- Place products in a shopping cart;
- Submit orders;
- Complete payment;
- Obtain order information; and
- Contact customer support.
Ecommerce Platform
The website may use Shopify ecommerce technology.
Shopify provides merchants with functionality for maintaining store policies including return policies, privacy policies, terms of service, shipping policies and legal notices.
Other independent providers may support:
- Payments;
- Fraud prevention;
- Analytics;
- Fulfilment;
- Shipping;
- Communications;
- Advertising; and
- Website security.
Consumer Information
Customers purchasing products through cheerprom.shop retain mandatory rights under applicable consumer law.
Nothing contained in:
- This Legal Notice;
- Our Terms of Service;
- Our Return and Refund Policy;
- Our Shipping Policy; or
- Any other website statement
is intended to exclude a legal right or remedy that cannot lawfully be excluded.
For qualifying distance purchases, statutory cancellation rights may apply even where a product is not faulty. Separate rights apply where products are faulty, not as described or otherwise non-conforming.
Accuracy of Website Information
We make reasonable efforts to maintain accurate website information.
Nevertheless, information may occasionally contain:
- Typographical errors;
- Technical errors;
- Pricing errors;
- Availability errors;
- Image-display differences; or
- Other unintended inaccuracies.
We may correct errors where reasonably necessary and legally permitted.
Corrections will not remove statutory rights arising from a completed transaction.
Product Information
Product information may include:
- Descriptions;
- Photographs;
- Colours;
- Sizes;
- Materials;
- Measurements;
- Features;
- Prices; and
- Availability.
Customers should review the applicable product page before placing an order.
Product photographs are intended to provide a reasonable representation of the relevant product, but display characteristics can differ between devices.
Nothing in this section limits rights where goods are materially different from their description.
Intellectual Property
Website content may be protected by copyright, trade mark, design right and other intellectual-property laws.
Protected material may include:
- Written content;
- Website graphics;
- Logos;
- Branding;
- Photographs;
- Product presentation;
- Page design;
- Icons;
- Videos; and
- Other original content.
Unless expressly authorised or otherwise legally permitted, users must not reproduce, distribute, modify, sell or commercially exploit protected content without appropriate permission.
Trade Marks and Third-Party Rights
Trade marks, logos or brand names belonging to third parties remain the property of their respective owners.
Reference to a third-party trade mark does not automatically imply sponsorship, partnership or endorsement.
Users must respect applicable third-party intellectual-property rights.
Permitted Website Use
Users may access cheerprom.shop for legitimate personal shopping and informational purposes.
Users may not use the website to:
- Commit fraud;
- Introduce malicious software;
- Attempt unauthorised access;
- Circumvent security controls;
- Conduct illegal scraping;
- Disrupt website infrastructure;
- Impersonate another person;
- Submit knowingly false payment information; or
- Violate applicable law.
External Links
cheerprom.shop may contain links to websites or services operated by independent third parties.
External websites are subject to their own:
- Terms;
- Privacy notices;
- Cookie practices;
- Security arrangements; and
- Content standards.
We do not control independent third-party websites merely because we provide a link to them.
Website Availability
We aim to maintain reasonable website availability.
However, the site may temporarily become unavailable because of:
- Maintenance;
- Software updates;
- Hosting issues;
- Internet outages;
- Security incidents;
- Third-party service interruptions; or
- Other technical circumstances.
Temporary website unavailability does not remove obligations already arising from accepted customer orders.
Security
Users must not deliberately attempt to compromise the security of cheerprom.shop.
Prohibited conduct includes:
- Uploading malware;
- Attempting unauthorised access;
- Interfering with checkout systems;
- Attacking website infrastructure; and
- Attempting to obtain customer information without authorisation.
Suspected unlawful conduct may be investigated and, where appropriate, reported to relevant service providers or authorities in accordance with applicable law.
Privacy and Personal Information
Personal information collected through cheerprom.shop is handled in accordance with our Privacy Policy and applicable data-protection requirements.
Our Privacy Policy explains matters including:
- Categories of information collected;
- Purposes of processing;
- Lawful bases;
- Service-provider sharing;
- International transfers;
- Retention;
- Cookies;
- Marketing;
- Security;
- Individual rights; and
- Data-protection complaints.
UK GDPR transparency requirements include informing individuals about how their personal information is collected and used.
Cookies and Similar Technologies
cheerprom.shop may use cookies and similar technologies to operate website features, maintain security, remember appropriate preferences, analyse performance and conduct legally permitted advertising activities.
The use of such technologies is subject to applicable privacy and electronic-communications requirements.
Where consent is legally required, appropriate controls should be presented before the relevant technology is used.
ICO guidance confirms that PECR applies to cookies and a broader range of storage and access technologies.
Orders and Contracts
Purchases through cheerprom.shop are subject to our Terms of Service and other policies applicable at the time the order is placed.
Customers should review applicable:
- Product information;
- Prices;
- Shipping information;
- Return information; and
- Checkout information
before submitting an order.
Delivery
All orders receive free standard shipping.
The estimated standard delivery period is 15–20 calendar days.
Detailed delivery information is provided in our Shipping Policy.
Returns and Refunds
Returns, cancellations and refunds are governed by our Return and Refund Policy together with applicable law.
Customers experiencing a faulty, damaged, incorrect or materially misdescribed product should contact:
Complaints
Customers may submit complaints concerning the website, an order, delivery, a product or customer service to:
We will review reasonable complaints and seek to provide an appropriate response.
Data-Protection Complaints
Privacy and data-protection complaints may also be sent to:
Current ICO guidance requires organisations to maintain a data-protection complaints process, acknowledge complaints within 30 days and respond without undue delay.
Liability
Nothing in this Legal Notice excludes or limits liability where exclusion or limitation would be prohibited by law.
In particular, nothing is intended to remove:
- Mandatory statutory consumer rights;
- Liability for fraud or fraudulent misrepresentation;
- Liability for death or personal injury caused by negligence where such liability cannot be excluded; or
- Any other liability that applicable law requires to remain.
Governing Law
This Legal Notice and the use of cheerprom.shop are subject to applicable United Kingdom law, without depriving consumers of mandatory protections available to them under applicable legislation.
Amendments
We may update this Legal Notice where necessary to reflect:
- Legal changes;
- Regulatory changes;
- Changes in website operation;
- Changes in service providers;
- Changes in store policies; or
- Changes in business practices.
The current version will be published on cheerprom.shop.
Contact Information
For questions, customer-service enquiries, complaints or electronic correspondence relating to this website:
cheerprom.shop
Email: info@cheerprom.shop
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